Custom Handling

Our custom handling service streamlines the entire customs process so your export and import shipments move smoothly without administrative delays. We prioritize speed, accuracy, and full compliance with Indonesian regulations.
custom clearance

Trusted, Compliant Customs Services

Customs is one of the most critical stages in international trade. Cakra Global Logistik manages your customs handling quickly, securely, and in line with the latest rules. Backed by an experienced customs team, we ensure all documents and permits are handled without disruption.

End-to-End Guidance

We do more than paperwork. From early planning to cargo release from the port, our team advises on duty structures, import taxes, and special requirements from relevant authorities so every step remains efficient and predictable.

Customs Clearance for Export & Import

We execute customs clearance for both exports and imports, covering:

  • PEB (Pemberitahuan Ekspor Barang) – Export Declaration
  • PIB (Pemberitahuan Impor Barang) – Import Declaration

Our process minimizes risk of delays due to incomplete documents or administrative errors, ensuring faster clearance.

Coordination with Government Agencies

Customs often involves multiple stakeholders. We coordinate with:

  • Directorate General of Customs and Excise (DJBC)
  • Ministry of Trade
  • Quarantine Agencies (animal/plant)
  • Other authorities as required

This proactive approach helps your goods pass inspections without administrative bottlenecks.

Physical Inspection & Documentation Support

We assist during physical inspections at ports and airports, and prepare aligned documentation:
Commercial Invoice, Packing List, Bill of Lading/Air Waybill, Certificate of Origin, and other supporting papers ensuring faster, transparent verification.

Licenses & Regulatory Approvals

Certain products require specific permits before processing. We handle applications for:

  • API (Importer Identification Number), NPIK
  • Technical approvals from the Ministry of Industry, BPOM, and other agencies

With our support, you can proceed confidently and compliantly.

Integrated Systems & Digital Tracking

To maximize efficiency, we use digital customs workflows connected to INSW (Indonesia National Single Window). Track document status, approvals, and verification in real time and receive clear progress reports for full transparency.

Our Commitment: Compliance & On-Time Delivery

We understand delays or errors at customs can impact your business. Cakra Global Logistik is committed to regulatory compliance and on-time processing for every shipment every time.

Why Choose Cakra Global Logistik?

Choose a partner that delivers speed with certainty, keeping every step on a clear timeline while maintaining full compliance with Indonesian customs regulations. Our experienced team supports manufacturing, trading, and large-scale project cargo, powered by integrated digital workflows for transparent reporting and end-to-end service from early planning through post-clearance logistics.

Ready to Move Faster?

We’ll help you clear customs without the headaches. Get a free consultation with our customs specialists today.